ATLANTA — Disruptions are being felt around the world Friday morning as computer systems using Microsoft have gone offline following a a defect in an update with the IT security company CrowdStrike.
Those disruptions have continued into the mid-morning, and sectors from banking to transportation to medical services are impacted
CrowdStrike President and CEO George Kurtz posted just before 6 a.m. on Friday that a "fix has been deployed" for the tech issues after a "defect was found in a single content update for Windows hosts."
It remains unclear as of 7:50 a.m. when systems will come fully back online.
Some businesses and agencies around metro Atlanta are feeling the impact, as well. Here's a running list of what we're seeing (last updated 7:50 a.m.) as well as agencies that have reported not being impacted:
Metro Atlanta impacts from worldwide CrowdStrike issue, tech outages
- Delta Air Lines, Hartsfield-Jackson Atlanta International Airport: Delays and cancellations are occurring across the air travel industry, including at Atlanta's airport and with Atlanta-based Delta. For more on Delta -- who said around 8 a.m. that some flights were resuming -- see here. At 7:44 a.m., the airport X account posted: "ATL is actively addressing the current incident affecting various industries globally. Working closely with partners, ATL is focused on minimizing operational disruptions. Travelers are advised to stay informed through ATL’s social media channels for updates." Hartsfield-Jackson clarified on X that its systems were not impacted, but that the systems were impacted for several airline partners.
- Georgia Department of Revenue: The agency wrote on X: "Our Georgia Tax Center and DRIVES applications are down this morning due to a worldwide outage. We encourage our customers to check back later."
- Georgia Department of Driver Services: "Due to the global Microsoft/Crowdstrike outage, DDS services are unavailable at this time. Please check back for updates," the department wrote on X.
- Georgia Department of Human Services: The agency wrote: "Please be patient as we work to bring our services back online."
- Other Georgia state agencies: The Georgia Technology Authority provided a list that adds to the above three departments: Georgia Bureau of Investigation, Georgia Department of Public Health, State Accounting Office, Georgia Department of Corrections, Georgia Department of Community Health and Georgia Department of Behavioral Health and Developmental Disabilities.
- MARTA: Bus, rail and streetcar services are still running, but some information services tied to MARTA are unavailable, the agency wrote on X.
- DeKalb County Government: The county says it is having issues, but that 911 is still able to receive and dispatch calls.
- Roswell Police Department and City of Roswell: Some office functions like "permits, vehicle releases or records requests" unavailable right now, but 911 and police patrols are uninterrupted. The city says its email and phone systems are down and "we may take most of today to restore services."
- Cherokee County: The county says its systems were affected and 85 percent of desktops are down, but critical services are operational and emergency services are not impacted.
- Emory Healthcare: The health provider says all hospitals and clinics are open but that procedures at ambulatory surgery centers and hospitals are delayed until systems are stabilized and that patients are encouraged to use MyChart to manage appointments. "We are working diligently to get systems operating to their full capacity. We apologize for the inconvenience to patients, families, and visitors," a statement said.
No longer impacted
- Kennesaw Police Department: The department told 11Alive dispatch was taking calls and officers were responding, but some logging was being done with pen and paper. The department said they were back online just before 8 a.m.
- Wellstar Health System: The healthcare provider said its systems are "now coming back online" as of around 9:30 a.m. "Patients who have a procedure scheduled today should contact the facility where their procedure is scheduled to coordinate care," a statement said.
Not impacted
- Atlanta-Fulton County Emergency Management Agency: On X, the agency wrote: "None of our operations have been impacted, and all public safety systems within Fulton County are functioning."
- Publix: A company statement said: "Our stores are open to serve our customers."
- Grady Hospital: Atlanta's largest hospital said around 8:30 a.m. there were "minor interruptions" overnight at one point, but that "there is no significant impact at this time."
- Gwinnett Fire and Emergency Services: They responded they were seeing no impact.
- Cobb County Emergency Services: County says its 911 was not impacted.
- Truist banks: The company told 11Alive: "Our branches, care centers, and digital banking services are open to serve clients."