ATLANTA — Weeks after a cyberattack brought down systems across Fulton County, officials are providing an update on what is back online and what, if any, information has been leaked.
"To date, we've had no release of sensitive data or any further threats to do so," stated County Manager Dick Anderson at a Fulton County Commissioners meeting. "It doesn't guarantee it wouldn't happen in the future, but we have that to report."
Anderson went on to note the forensic investigation into the hack is ongoing.
He said a case study is being put together "on close coordination with law enforcement, the county attorney, the cyber council, communication, workarounds, and technology resources used from external firms."
What systems are back online?
According to Anderson, phones are being brought back online, and the water billing system is back online. Payments on the latter can be made again both online and in person.
What is still being worked on?
Anderson noted that the county is still focusing on getting the "big systems" back online fully. This includes tax, courts, and ERP (finance, HR, and other internal processes). Of those, he said the tax system is the closest to being fully restored— the electronic payment side of the system is still not online.
In addition, the county court system is still being worked on, but Anderson said progress is being made on that front. He offered no estimate on when the court system would be fully restored.
Finally, Anderson added that while the ERP system is working, repairs still need to be made regarding VPN access.
What about our elections? Has that been compromised?
Don't worry. Anderson noted that the Fulton County election system was never impacted. As a result, early voting and election day voting are going on as normal.
Will the county continue posting updates?
According to the release, Fulton County will continue to provide updates as it learns more. You can find them here.
What if I have issues and I need to reach someone?
According to the county, those who think they are experiencing issues due to the cyberattack should either email customerservice@fultoncountyga.gov or call 404-612-4000.