ATLANTA — The U.S. Department of Transportation is launching an investigation into Delta Air Lines following recent flight disruptions caused by a cyber outage on Friday. The outage was related to the IT security service CrowdStrike, which affected Microsoft systems worldwide.
Sec. Pete Buttigieg posted on X that the investigation is "to ensure the airline is following the law and taking care of its passengers during continued widespread disruptions."
He added that "all airline passengers have the right to be treated fairly, and I will make sure that right is upheld."
After canceling more than 1,100 flights on Monday, Delta on Tuesday already had canceled close to 200 by about 8 a.m.
More on the outages
Delays and cancellations have extended into this week for Delta Air Lines, with the company still trying to fully recover operationally from Friday's worldwide computer systems outage.
Atlanta-based Delta Air Lines has been particularly hard-hit by the disruptions from Friday, and delays within its global network continued over the weekend and Monday. That has meant long lines and scrambled travel itineraries at Hartsfield-Jackson Atlanta International Airport.
“The technology issue occurred on the busiest travel weekend of the summer, with our booked loads exceeding 90%, limiting our re-accommodation capabilities,” Delta Chief Executive Ed Bastian wrote. “I want to apologize to every one of you who have been impacted by these events.”
Delta also announced it will issue travel vouchers and waivers for passengers impacted by the outage as an apology for the inconvenience.
For the latest update on the issues, click here.