ATLANTA — On Sunday, Sufyan Adbul Rasheed didn't know why his water stopped working until he looked outside.
"It shocked me, honestly. We'd been having some power outages, but I wasn't expecting water," he told 11Alive. "I rode past 11th Street and saw basically a waterfall coming off the ground, which was kind of crazy."
He said he's had to rely on nearby businesses for their running water and bathrooms as he eagerly awaits an update from the city.
"[My message is] communication. I woke up at 6 a.m. this morning to use the bathroom," he said. "It's been kind of inconvenient to my life, so hopefully it gets going soon."
The question of timely updates quickly became a point of contention during Monday night's city council meeting, where councilman Alex Wan questioned the Atlanta Department of Watershed Management director about their updates.
"It feels like we're not telling folks what they want to know," Wan said. "It's been almost an hour [since the new maps were released], and it's still not up in a way that's digestible to the public."
Watershed said the information Wan was referring to was newly released and that it's continuing to post regular updates on its social media pages.
"Watershed needs to develop a policy and a practice of notifying people as soon as they have the information," Councilman Michael Julian Bond said. "We don't want to run afoul of the FCC regulations regarding robocalls and text messaging, so people need to go to the city of Atlanta's website and sign up for ATL Notify."