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More than 95% of power restored to customers after Helene, Georgia Power says

In total, over 1.3 million people have had service restored, according to the utility company.
Credit: AP
A down tree and power lines seen along Margret Mitchell Drive in the Buckhead area, Friday, Sept 27, 2024, in Atlanta. (AP Photo/Jason Allen)

ATLANTA — Georgia Power announced on Saturday that over 95% of customers have had power restored following Hurricane Helene's devastation.

In total, over 1.3 million people have had service restored, according to the utility company.

Still, Georgia Power says crews are continuing to work around the clock to restore service to those left affected. The company noted that, in many cases, the damage to the state's infrastructure system was so severe "that teams are essentially rebuilding parts of the grid and not just repairing specific elements."

Georgia Power also offered numbers illustrating the widespread impact of the storm, noting:

  • Over 8,300 power polls needed to be repaired or replaced
  • Over 21,000 spans of wire were damaged, an equivalent of 1,000 miles
  • Over 1,600 transformers were damaged
  • Over 3,200 trees fell on power lines, which needed to be removed

The company posts updated estimated restoration times (ERTs) for communities on its Outage Map.

“Our work isn’t done until every customer who can receive power has it – we want our customers to know that commitment is shared by everyone on our team,” said Kim Greene, chairman, president and CEO of Georgia Power. “We have matched the devastation of Hurricane Helene with an army of thousands of lineworkers, who continue to work through fallen trees and miles of broken power poles and downed lines to bring light back to Georgia homes and businesses. I’m grateful for their tireless work to reconnect so many customers so quickly, and the continued resilience and patience of our customers and communities.”

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