GEORGIA, USA — The Georgia Emergency Management and Homeland Security Agency (GEMA/HS) is encouraging residents impacted by Hurricane Helene to call the Crisis Cleanup Hotline to assist with storm-related damages.
The hotline, 844-965-1386, is now open and will connect homeowners in affected areas with volunteer groups who can help clean up debris and perform other recovery tasks.
The Crisis Cleanup Hotline is a collaborative disaster work order management platform that coordinates relief efforts by matching requests with volunteers from local faith communities, civic groups, and disaster response organizations. Their goal is to provide free help to those in need, ensuring a more organized and efficient cleanup process.
What help is available?
Residents can request assistance for:
- Mucking out: Removing mud, silt, and debris from homes
- Tree clearing: Cutting down and hauling away fallen or hazardous trees
- Tarp installation: Covering roofs to prevent further damage
- Debris removal: Clearing out broken materials, furniture, or storm wreckage
Note: Volunteers will bring the necessary tools and equipment to complete the work, and all services are free. However, due to high demand, service is not guaranteed.
What the hotline cannot assist with:
The hotline does not provide social services like food, clothing, or shelter and is not intended for questions regarding FEMA registration or insurance claims. For these needs, residents are advised to contact the appropriate agencies directly.
How long will it be available?
The hotline will remain active until Friday, Oct. 11. Residents needing assistance should call as soon as possible to be connected with available resources.
For additional information and updates on the recovery process, visit CrisisCleanup.org.
